FAQs

Frequently Asked Questions

In a gift box you will receive a USB stick in which you will find all the edited photos in JPEG format in full and small image size (optimized for Facebook, Instagram,..); 10 professional photo prints in 10x15cm format and some little gifts.

 

You can find the video of how your package is prepared for you at the end of this site below.

There are approx. 30-40 edited photos per hour of photography, so 60-80 edited photos for 2 hour on-site of photography.

In order to get the best possible picture of every important moment, around 100-150 pictures are taken every hour. From that, we sort out all images that show the same motif several times, are not technically perfect (e.g. out of focus) or are aesthetically unappealing (e.g. unfavorable facial expression).

With standard delivery, it takes up to 10-working-day of processing time for less than 2 hours on-site of photography. So you will get the photos (in a form of a gift box sent directly to your door) after 10 working-day since the photoshooting.

The subsequent processing of your photos takes about 3 times longer than the hours I am booked on site.

Example: A 2-hour on-site photography requires around 6 hours of post-production. Experience has shown that this process takes a whole week. There is a possibility that we will process your photos preferentially with the express delivery service.

I may seem to advertise myself mostly for wedding photography. However, I do not want to frame myself for only one aspect.

For me, wedding photography includes many other types of photography: portrait, lifestyle, documentary, street, and even boudoir. Therefore, the fact that I am confident in wedding photography also means I can photograph many other types, which you can expect from me for professional stunning photographs.

Each of my photoshooting services includes different processes, prices, delivery time,… Please contact me for the details.

I just moved to Germany a few months ago and I’m not fluent in German yet. It is a big obstacle but my permanent problem because I am overcoming it every day by working hard to learn your language and culture. I will speak your German language later, but currently, I can only communicate with you in English. I am a perfect choice if you want to practice your English which has been asleep since your school years.

 

(Proudly, I woke up a lot of my German friends’ English. At first, they were afraid that they couldn’t speak or remember English, but after talking to me, they are afraid that later they will forget all the English they have just awakened)

You’re right to be worried about that. But we don’t have that problem here because I have two cameras, several lenses, and other spare equipment so that your photos do not have any technical problems.

Thank you very much! On this website, you can easily find the contact form, which you are welcome to send me your message in this way. I will then immediately check availability, and reply to you with an offer.

As soon as you have received an offer, you are welcome to get to know me over tea or coffee in a lovely café in the city center. An introductory appointment lasts an average of 60-90 minutes. I consider myself very friendly and open-minded, so you are welcome to share your stories.  All important information from the conversation will be noted in my notebook.

 

The appointment to get to know each other makes the most sense when the key dates of your wedding or your personal event are set (date, location, and ideally the time).

In case you don’t have time for a face-to-face appointment, I can arrange a video call through WhatsApp.

After the getting-to-know-each-other appointment when everything has been clarified from your side and you are satisfied with my photo concept, I will send you an email with the deposit invoice for the photo shooting, which is 30% of the total final price. Your booking appointment will be confirmed after the receipt of your deposit payment. After completing the services, I will send you a final invoice with the remaining amount. When I have received the remaining amount, you will receive your photos as stated in the invoice.

How is our package prepared?

 

When I say I care, I mean it.

I love the journey of being a photographer and working with each customer. From getting to know them for the first time to starting planning the photoshoot; from photographing them to the process of editing the photos. And last but also very exciting step, preparing the package before sending it to them. When they receive and open the package, I hope it gives them excitement and tells them how much I appreciate and am thankful for letting me accompany them on their wedding day. ​

Still any questions?

© 2023 Thao Lam Photography

© 2023 Thao Lam Photography